We enjoyed the tour because we had a very kind driver. We like the tour because we like Florence very much and has plans of going back next year for sure. However the guide that was assigned to us there was not ok because we felt he was in a hurry to finish the tour, we didn't even have the time to take pictures. He would say to just take pictures later because we will have our own time. Not happy with this. But our driver going there was very kind. We like him.